Welcome to Our Service Department

At Bates Ford, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.




Welcome to the Bates Ford Service Center

At Bates Ford, our service center is dedicated to delivering premium care for your vehicle, whether you drive a new Ford or a trusted pre-owned ride. Our certified technicians bring skill, experience, and precision to every job, helping you stay confidently on the road in Lebanon, Mt. Juliet, Nashville, and the surrounding area.

Why Choose Us?

  • Ford-Trained Experts: Our service team is factory-trained and fully equipped to handle everything from routine maintenance to more complex repairs.

  • Comprehensive Care: From oil changes and tire rotations to brake replacements, transmission service, and exhaust work, we handle it all. We're also your authorized partner for Ford warranty work and recall service.

  • Convenient Service Experience: Schedule your appointment online or by phone, drop off your vehicle, and enjoy our comfortable customer lounge with Wi-Fi while we take care of your vehicle.

  • Value That Lasts: Regular maintenance isn't just a necessity, it's an investment in your vehicle's longevity, performance, and resale value. We help you avoid costly surprises down the road.

Our Services at a Glance

  • Oil & Filter Changes: Using the correct Ford-approved oil and filters to protect your engine.

  • Tire Services & Alignments: Including rotations, balancing, and alignment checks to maximize tire life and handling.

  • Brake Service: From pad replacements to rotor resurfacing and brake-fluid flushes, we keep your braking system safe and responsive.

  • Battery & Electrical Care: Ensure you have reliable starts and power when you need them most.

  • General Vehicle Repairs: Whether it's exhaust, suspension, transmission, or other critical systems, we've got the expertise and tools to get it done right.

  • Recall & Warranty Support: As a certified Ford service facility, we handle manufacturer recall repairs and warranty work with ease and transparency.

Your Vehicle's Trusted Home

Trust is built through consistency, care, and open communication. At Bates Ford, we believe in:

  • Clear explanations of needed service, with no surprises.

  • Genuine parts and quality workmanship.

  • Respect for your time-efficient service, honest scheduling, transparent timelines.

  • Treating each customer's vehicle as if it were our own.

Schedule Your Appointment Today

Don't wait for a warning light or strange noise-proactive maintenance is key to keeping your vehicle operating at its best. Simply click to schedule your service online or give us a call. Drop by our location at 1780 Franklin Rd, Lebanon, TN 37090.

We serve customers from Lebanon, Mt. Juliet, Murfreesboro, and Nashville,bringing you the same high-quality, efficient service you expect from a top Ford dealership. Whether it's your daily driver or a high-performance Ford truck, we're here to keep it performing, safe, and reliable.

We're Ready to Help You

Bring your vehicle to the Bates Ford service center and experience service that's built on expertise, integrity, and care. From the moment you walk in to the moment you drive away, our team is committed to exceeding your expectations.


  1. Bates Ford

    1780 Franklin Rd
    Lebanon, TN 37090

    • Sales: (615) 444-8221
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Hours

  • Monday 8am-7pm
  • Tuesday 8am-7pm
  • Wednesday 8am-7pm
  • Thursday 8am-7pm
  • Friday 8am-7pm
  • Saturday 8am-6pm
  • Sunday Closed