FordPass™. Built to Keep You Moving.

Meet FordPass™. The only app that lets you earn complimentary maintenance and puts Rewards, roadside assistance and connectivity in the palm of your hand.*

With FordPass Rewards,™  earn 42,000 Points to use toward flexible complimentary maintenance or other rewards when you buy or lease a new Ford.

Be rewarded

Join FordPass and easily earn and redeem FordPass Rewards™ Points for many of the things you already do with us. Earn Points to use toward flexible complimentary maintenance when you buy or lease a new Ford and sign up for Rewards. Use your Points toward service discounts and get access to special offers, events and promotions just by being a FordPass Rewards member. Use your app to watch your Points grow and keep track of how you use them.

Get help on the road

Roadside assistance services like fuel delivery, flat-tire repair and more are available directly from the FordPass app via a call or e-request. Use the app to track help that's on the way in real-time.

Make secure payments

Use Ford Credit on the FordPass app for a fast, easy and convenient way to stay on top of your vehicle's financing. You can make a payment, schedule future payments and review account history.

Control your vehicle

Monitor and control your vehicle in incredibly powerful ways using the app alone or with FordPass Alexa Skill†† or Google Assistant when equipped with FordPass Connect™

  • Start & stop
  • Lock and unlock from just about anywhere
  • Schedule a start
  • Check fuel & fluid levels

Learn about your Ford

When you need important vehicle information, the FordPass app puts it at your fingertips. Get Vehicle Health Alerts, service history and service reminders. When it's time to bring your vehicle in, FordPass makes scheduling easy.

Joining FordPass Rewards

Start getting rewards in just a few steps:

  • Buy or lease a new Ford

  • Download the FordPass app to your phone

  • Accept terms and conditions (by accepting terms and conditions you are now a member)

  • Activate your vehicle

  • Earn 42,000 Points to use towards complimentary maintenance


Bates Ford

1673 W Main St
Directions Lebanon, TN 37087

  • Sales: (615) 444-8221
  • Service: (615) 444-8221
  • Parts: (615) 444-8221

Make an Inquiry

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  • Monday 8am-7pm
  • Tuesday 8am-7pm
  • Wednesday 8am-7pm
  • Thursday 8am-7pm
  • Friday 8am-7pm
  • Saturday 8am-6pm
  • Sunday Closed